Gundlach Plumbing & Heating is one of Richmond’s most successful and iconic businesses – with more than 80 years of delivering services - and it’s all due to a persistent commitment to quality service and outstanding customer service. George Jones built Gundlach into a thriving, growing Richmond plumbing and heating business and spent decades providing outstanding services to thousands of customers.
Thanks to his commitment to high levels of customer service and doing “the right thing”, George steadily grew his business based on strong community and personal relationships, planting roots throughout the Greater Richmond area.
Gundlach is a founding member of the Plumbing and Mechanical Professionals of Virginia, which lobbies the Virginia General Assembly for laws that affect the industry. George was actively involved in writing plumbing codes for the Commonwealth of Virginia.
George passed away in October 2011 and it was a tremendous loss to his family, his business, and the community. But his ability to see into the future and create a Richmond plumbing and heating business that would thrive long beyond his years was just one more testament to his fortitude and commitment. Over the years, George instilled the same sense of pride in the business into his three daughters who are now owners of Gundlach.
Linda Stevens, Betty Gregory, and Lorrie Gore worked closely with their father over the years as they learned how to do business the right way. As his health deterred him from doing everything he wanted to do, George provided direction, insights, and mentoring to his daughters and never lost sight of his mission to help people. He made sure they knew how to run a successful business and he gave them the skills and ability to continue growing the business. George continued to reinforce the importance of stellar customer service as the #1 responsibility of every single employee.
Not only do these three women have the skills and ability to carry-on their father’s legacy, but they have the same drive, ambition, and passion for the business that their father had. Their love for their father is endearing and seeing them carry on the family business is a tribute to their shared commitment to George and every customer they serve.
Get to know the three sisters and you’ll quickly see why Gundlach Plumbing & Heating is the only choice for Richmond plumbing and heating services. You don’t just get expert plumbing and heating services; you get respect, gratitude, and thankfulness from each of them.
“Growing up in this business gives us an appreciation for what it takes to succeed and we understand what customers need and deserve. Our father always told us to make sure the customer was satisfied and then do a little more. That’s what drives our business every day – doing something to help other people,” explains Lorrie.